Responsible Gaming Policy

1. Our Commitment

At Shogaze Resort and Casino, we are committed to promoting responsible gaming and providing a safe, enjoyable experience for all our guests. Our goal is to ensure that gaming remains a form of entertainment and does not lead to harm or dependency.

2. Understanding Responsible Gaming

Responsible gaming means making informed decisions when gambling. It involves understanding the risks, setting limits, and recognizing when gambling stops being fun. We believe that gambling should never interfere with personal responsibilities or wellbeing.

3. Tools for Responsible Gaming

We offer a variety of tools and options to help guests gamble responsibly, including:

  • Self-Exclusion: Request temporary or permanent exclusion from casino activities.
  • Deposit and Time Limits: Set daily, weekly, or monthly limits on your spending or play time.
  • Reality Checks: Receive reminders about time spent on games.

4. Identifying Problem Gambling

Signs of problem gambling may include spending more money or time on gambling than intended, neglecting personal or professional responsibilities, or using gambling as an escape from stress or problems. If you or someone you know is struggling, we encourage seeking support immediately.

5. Support and Resources

We work with reputable organizations that offer confidential help and resources for individuals affected by gambling. Support is available through:

6. Age Restrictions

Guests must be at least 21 years of age to enter our casino and participate in any gambling activities. We strictly enforce ID checks to prevent underage gaming.

7. Staff Training and Policies

Our staff receive regular training to recognize signs of problem gambling and are equipped to provide assistance and referrals when needed. We also maintain internal policies to ensure responsible operations across all gaming services.

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